This privacy policy explains how personal information is collected, used, and protected by the BCNK Travel website (''). Please read this policy carefully.

Collection of Personal Information

BCNK Travel collects certain personally identifiable information when you make an online reservation through our website. The personal information that may be collected includes:

  • Contact information such as name, address, phone number, and email.
  • Payment information, including credit card details or other payment method information.
  • Reservation-related information, such as check-in and check-out dates, preferred room type, and other accommodation preferences.
  • Information about your requests, preferences, or special requirements.
  • Technical information is automatically collected when you use the website, such as IP address, browser type, operating system, etc.

Additionally, our website integrates "" for live chat support and "gtranslate" for website translation services to enhance user experience and provide multilingual support. The data collected through these services are subject to the privacy policies of the respective service providers.

Use of Personal Information

BCNK Travel uses the collected personal information for the following purposes:

  • To process and manage your reservations.
  • To communicate with you and provide information regarding your reservation.
  • To deliver our services and facilities to you.
  • To fulfill your requests and meet your specific requirements.
  • To comply with legal obligations.

Sharing of Personal Information

BCNK Travel will not share your personal information with third parties except in the following circumstances:

  • With your consent.
  • When required to comply with legal obligations, respond to legal requests, or enforce legal processes.
  • Sharing with service providers (e.g., payment processors) to facilitate reservation transactions.

Data Security

BCNK Travel implements appropriate technical and organizational measures to secure your personal information. However, please note that no communication over the Internet can be guaranteed as completely secure, so we recommend exercising caution when sharing information.


Our website uses cookies to facilitate your use of the website and remember your preferences. You can choose to accept or decline cookies through your browser settings.

Links to Other Websites

Our website may contain links to other websites. However, we have no control over the privacy policies of those websites, so we recommend reading their privacy policies when visiting them.


BCNK Travel may update this privacy policy from time to time. We will notify you of any such updates by posting them on this page.


If you have any questions about our privacy policy or any requests or concerns regarding your personal information, please use the following contact information:

Last Update: 28.02.2024

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